Frequently Asked Questions

Some of the terms used on the web can be confusing to newcomers. Here are some plain English explanations :-)

What is meant by the term "Hosting"?

Bairnsdale Web Design's hosting is an online service that makes your website’s content accessible on the internet.

When you purchase a hosting plan, you are renting space on a physical server to store all your website’s files and data.

As your Web host we provide the hosting technology and resources required for the effective and secure operation of your website.

We keep the server up and running, implementing hosting security measures, and ensuring that data such as texts, photos, and other files are transferred successfully to your visitors’ browsers.

What is a Domain name?

A domain name is a human-friendly website address on the Internet, like our domain name - BairnsdaleWebDesign.com.au. It acts as a shortcut to complex IP addresses or long strings of numbers that computers use to locate websites on the web.

By typing words instead of numbers into a browser, people can quickly reach websites and online services.

You can register domains through Bairnsdale Web Dersign for a standard $35 per year for periods up to 5 years.

Please note - domains are registered not owned. You have sole use of the domain name but only have access as long as fees are paid. Thats the rule and outside our control.

What is a CMS?

A Content Management System (CMS) is a software platform that enables users to create, manage, and modify digital content on websites without needing extensive coding knowledge.
The most popular examples are Joomla and Wordpress.

Bairnsdale Web Design always design using a CMS as it allows clients to self-manage/design their site - saving clients time and money once the basic skills have been learnt.

Bairnsdale Web Design offers tuition in the required skills - either to individuals or to small groups.

How much does designing and developing a custom website cost?

The cost of a custom website depends on several factors, including design complexity, number of sections/pages and content structure and required features - such as image galleries, contact forms and whatever you need to create a great website..

Bairnsdale Web Design offers FIXED quotes so there is no worries that the project will overrun original quotes.

See full information Web Design Packages

Is it important to provide Bairnsdale Web Design with content for the site?

Whilst we can develop content for you, you know your business goals better than us!

The whole purpose of a website is to provide content direct to the client. Websites are usually built using existing content but can be developed with newly created material customised to the target audience and business goals.

High-quality content enhances user engagement, supports search engine optimisation (SEO), and helps communicate key messages effectively.

Regularly updating content helps maintain relevance and improve search rankings.

Please remember - CONTENT IS KING

What hours can I contact Bairnsdale Web Design?

Our office is open 7 days a week, from 10am to 10pm.

We may not always be able to answer the phone, as we could be off site or meeting with a client.

Alternatively, there is a contact form/help desk form on our site.

We always return emails/calls as soon as we can.